Even though MSI downloads are typically used only by IT admins, it can also be used to install the software on your own computer. You might have better luck installing via MSI rather than going through the automatic download. Go through the steps to uninstall GoToMeeting, then try installing fresh! If you've joined or hosted a session before, it's possible that the currently installed desktop app is causing conflict.
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Check your computer manufacturer's site for help on how to update drivers. If you experience a long delay before joining into a session, please ensure your audio and video drivers are up to date. Update your audio and video drivers (Windows only).Step 2 Add GoToMyPC to Host Computers: GoToMyPC software will need to be downloaded on the computer that you would like your employees to remotely access. Additional Questions Visit our support article. The GoToMeeting Free plan does not include access to the desktop app, so these organizers and their attendees must use their web browser or mobile apps. In the email, users will be directed to create a password for GoToMyPC. Ensure you can use the desktop software.Since these programs work by blocking unknown applications from being downloaded onto your computer, it's possible your firewall software is blocking GoToMeeting. Many people use personal firewall software like McAfee, Norton, or Windows Firewall to block unwanted viruses. After running the wizard, store your optimal connection settings on your Windows computer and use those settings in the future to connect to meetings. – The wizard tests and determines the ideal connection settings that GoToMeeting can make within your network.
Check your internet connection and run the GoToMeeting Connection Wizard.Get a quick rundown of any issues now by running our automatic system checker now It's possible that your computer does not meet the minimum requirements required to join a meeting. If you have time to troubleshoot, try running through these tips and tricks to ensure that you're ready to go when it's time to meet. What do I do if GoToMeeting won't open and I have to join my session immediately?. If you need to join the meeting immediately, see
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